Business Process Outsourcing(BPO) - Operators in Egypt | Web & Contacts Directory/Listing

Focus on the core competence is every business’ priority; Business Process Outsourcing helps the organizations achieve this objective. By leveraging on the experience of the specialists and experts of the outsourcer, the organization frees valuable time and energy that can be employed on what made them successful in the first place -- their core business. Within the past decade, the pace of business process outsourcing has picked up dramatically, as companies continue to outsource broader business processes—particularly technology and human resources intensive ones such as, finance and accounting and customer care. This upsurge is happening because more and more companies are asking themselves the following questions and the answers keep coming back positive. Can the outsourcer drive cost reduction? Can the outsourcer further increase the quality of the service? Can the outsourcer capture the benefits earlier? Can the outsourcer leverage an existing IT platform an

ECCO Outsourcing was established in 2001. We provide a wide array of Business Process Outsourcing services such as Contact Center; Inbound, Outbound, Front and Back Office services, all customized to clients’ needs. We also provide Customer Relationship Management (CRM) solutions; Internet based Customer Care, Web-Chat, Human Resources Process Outsourcing services, SMS Campaigns, Debt Management / Collection Campaigns, Training outsourcing and Technical Support services. We currently have an operating capacity of 2500 web-enabled, multi-channel workstations operating in Egypt, Qatar, KSA, UAE and Kuwait. We manage programs covering four (4) continents in seven (7) different languages operating 24/7 over 365 days

ICAT a Joint Stock Co. founded in 1992 with a Capital of 100 M. EGP specialized in Facility Management, Operation, Maintenance, Training Services, EPC, PPP in Infrastructure Field & Business Development of the Egyptian Mega Projects valued to more than $1Bn. ICAT categorized as the leading eligible local private operator for utilities in the water sector during the last 20 years and are currently operating 2/3 of the Greater Cairo Waste Water Treatment Plants (3 Million M3/Day) serving 13 M. Inhabitants. For further details, please visit our website www.icat.com.eg

Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts in different European languages. Xceed core objective is to deliver superior quality and value to its clients in every aspect of the CRM cycle. "Xceed currently operates from (3) sites within Cairo; two of the sites are operating full time. The other site is utilized as back up site for business continuity purposes. Capitalizing on its ground breaking success, Xceed has an additional contact center in the Morocco technology Park; “CasaNearshore Park. Xceed manages programs for clients covering (4) different continents, in (7) different languages. Xceed is one of Telecom Egypt companies that were established in 2001 to act as the IT arm for Telecom Egypt, the incumbent operator. Xceed started its call center operation business