Duty Description
About Spedag Interfreight Uganda Ltd:
It is the leading clearing, forwarding and freight logistics company in Uganda which provides end to end supply chain management. We specialize in supply chain management, consolidation Services, Distribution Logistics, Project Logistics, Warehousing, Airfreight, Transports, Sea freight Overland and comprehensive Logistics.
Key Duties and Responsibilities:
- The jobholder will work closely with IT Manager for incidents escalation as well as vendors for the purchase of new hardware or any local software
- Act as second level support and respond on the escalated tickets
- Ensure configuration, operation and administration of any server hardware, operating system and monitoring system.
- Ensure the Active Directory information is always correct and replicated across the Domain Controllers.
- Propose and configure Group Policies in line with corporate guidelines, like password, access control, Windows Firewall etc.
- The jobholder will maintain change logs to the infrastructure (Hardware/software) and periodically discuss the change logs with Head IT (HIT).
- Develop, document and maintain installation and configuration procedures; contribute to maintain system standards.
- Ensure all the devices connected to the LAN have access control in place. Administrative rights only given to authorized users.
- Manage storage and access rights for Distributed File System (DFS) and Shared Drive.
- Standardize and Prepare Windows Deployment Services (WDS) for image deployment for the workstations.
- Ensure Windows Server Update Services (WSUS) is installed, configured and managed.
- Ensure the operating systems are up to date in line with the corporate guideline. Exceptions to be approved by the HIT & Group CIO.
- Maintain inventory of all computer equipment, applications, IT services and ensure the correct licensing of all products
- Ensure all the software are licensed.
- Non-standard software is approved and inventories are kept.
- Non-standard & not approved exceptions are removed.
- Ensure all the Windows Devices have standard Antivirus and up to date.
- Ensure all Servers are backed up and copy is kept outside the building in a secured place. Distribute Daily backup report to the HIT.
- Periodic review of the infrastructure and propose improvements or replacements.
- Prepare investment budget annually, review with HIT.
- Source regionally and Deploy standard hardware and software based on the approved investment request.
- Ensure device labeling of all IT equipment with correct standard naming convention
Required Qualifications
Qualifications, Skills and Experience:
- The ideal candidate for the Regional Systems Administrator job opportunity should preferably hold a Bachelor of Science or IT related discipline /
- A minimum of five years of related work experience
- Expertise in RMAN Backup/Archiving solutions.
- Shell scripting experience.
- Working knowledge on writing Procedural language (PL/SQL) knowledge and experience.
- Working knowledge in the Microsoft Office Package (Word, Excel, PowerPoint, Visio, Projects)
- Working knowledge in preparing technical documentation.
- Ability to provide technical guidance and leadership to professional personnel in area of expertise.
- Previous experience with performance tuning, explain plan execution processes.
- Experience in relevant database design, development, implementation, test and documentation.
- Good working knowledge of job scheduling and monitoring tools.
- Expertise in the Microsoft Active Directory Federation Services and Domain Controller.
- Expertise in areas of Windows Systems Administration and server backup.
- Advanced knowledge in configuring Microsoft DFS, WDS and WSUS Services.
- Expertise in the entire Watch Guard/Cisco line of products (Router, Switches, Firewall, Network Appliances).
- Expertise in communication protocols at the medial layer (OSI Layer 1 to 3) and host layers (OSI layer 4 to 7) that includes but is not limited to Ethernet 802.11, ARP, IP, TCP, UDP, SSL, TLS, HTTP, SMTP, FTP, DNS.
- Capable of making informed decisions and provide practical, timely solutions
- Willingness to involve stakeholders in the decision making process, to get buy-in and to implement solutions.
- Readiness to continuously focus on identifying and meeting customer current and future needs
- Readiness to provide alternatives and optimized solutions to the Customer.
- Detail oriented and able to multi task
- Ability to work alone or in a team, co-operation (mentoring, motivation)
- Communication and interpersonal skills
- Target driven spirit.
- High energy and resilience.
- Be authentic, approachable, open and honest.
- Working knowledge for hardware: HP PCs, Laptops, Servers, Printers and Cisco Switches, Routers
- Good knowledge and experience of Watch Guard Firewall, Cisco Switches, LAN, WAN, VPN.
- Working knowledge with PRTG Network Monitoring or similar tools
- Preferred knowledge and experience in ITIL and/or Cobit
- Fluent in English
How to Apply:
All suitably qualified applicants should send their applications with detailed curriculum vita including three professional referees, Copies of academic documents and an application letter to; the Human Resources Department, Ug.vacancies@spedaginterfreight.com.
NB: Only short listed candidates will he contacted.