Duty Description
Citigroup
is today’s pre-eminent financial services company and was built to create a highly diversified financial services company that could act as one to deliver solutions to clients throughout the world. With the most diverse array of products and the greatest distribution capacity of any financial firm in the world, our employees manage 200 million customer accounts across six continents in more than 100 countries. Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible.
Key Duties and Responsibilities:
- Timely representation at the Clearing House
- File receipt, download and reading in from Bank of Uganda
- Tasked with processing inward and outward items i.e checks, unpaid checks
- Balancing inward/outward clearing work by end of day
- Paylink checks liquidation using checks 32 and uploading of Batches in flexcube and
- Reconciliation of paylink suspense Account on a daily basis
- Preparation and recording unpaid checks as well as customer advices
- The incumbent is responsible for ensuring that transactions are processed accurately, timely and in line with Citibank’s policies and Bank of Uganda / Uganda Bankers’ Association’s requirements.
- Tasked with frustration of fraud attempts
Monetary Responsibility: This job has an indirect responsibility over all funds received through collections and disbursed through payments. This ranges to a monthly average of Ugx 60 billion (USD 24.0 mm) for payments, Ugx.63 billion (USD 25.2 mm) for collections, Ugx 175 billion (USD 60MM) for outgoing electronic funds transfers and Ugx125billion (USD 43.3MM) for incoming electronic funds transfers.
Key Result Indicators:
- The incumbent should ensure that the previous day’s collections and electronic files are signed and securely transported to the Clearing House in good time.
- Effectively represent Citibank at the Uganda Bankers Association (UBA) Clearing House
- Ensure all collections and payments for the day are processed accurately to deter financial loss and customer dissatisfaction.
- All check payments above a given limit as market conditions may require must be scrutinized and necessary callbacks made to customers to ensure authenticity of payments and mitigate bank exposure to fraud for high value transactions.
- Continuous review of processing and service delivery to ensure improvement on quality and exceed customer expectations.
- Speed Collect reconciliation and resolving exceptions with collecting bank.
- Proactively reviewing the Nostro and closure of any clearing open items.
Required Qualifications
Qualifications, Skills and Experience:
- The applicant for the Citi Bank Clearing & Collections Assistant job placement should preferably hold a University Degree -2nd class honours upper division
- Professional qualifications
- One year of related bank experience
- Extensive knowledge of the Uganda Bankers Association clearing house rules and Bank procedures.
- Excellent computer skills
- Ability to work under very tight time schedules with minimal negative financial impact.
- Diligence in performing tasks to ensure no errors within an environment very susceptible to fraud
- Working long hours in cases where volumes are high.
Personal Attributes:
- Perception and diligence are highly required given the financial sensitivity of this job.
- Ability and willingness to work under pressure and deliver within given deadlines is a major requirement.
- Customer focus
- Excellent interpersonal communication skills
- Good team player
- Time management skills
Back-up roles in O and T
- Teller in Cash and Tellers
- Customer Service
How to Apply:
All applicants who to join Citi Group in the aforementioned capacity are encouraged to apply online at the web link below
https://citi.taleo.net/careersection/2/jobdetail.ftl?job=1231567