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121 BPO Client Services delivers scalable call‑centre, back‑office and customer experience outsourcing from its Century City hub, serving 500+ brands since 1994. Founded in 1994, 121 BPO Client Services (part of the 121 Outsource Group) is a privately‑owned Cape Town contact‑centre and back‑office specialist with more than 500 national and international clients. The company provides inbound and outbound customer care, complaints handling, surveys, voucher fulfilment, lead generation and omnichannel support from its PCI‑compliant facility in Century City. With a workforce of 200+ multilingual agents, 121 BPO blends skilled talent, AI‑driven reporting and flexible seat leasing to help brands scale quickly while controlling costs across Africa, Europe and Australasia. (Category:Business Process Outsourcing(BPO) & Call Centres)

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