SAYGA at a glance

Sayga is Sudan’s premier food company and one of the country’s most dynamic and successful organizations. Sayga is well-positioned to be Sudan›s first regional food company and partner of choice.

In 1996, Sayga Flour Mills began producing Sayga›s flagship product, high-quality bakery flour, supplying the dietary needs of the majority of the Sudanese population. This wheat-based flour is produced by highly sophisticated Swiss machinery with fully-automated production lines for flour, semolina and bran to meet the various requirements of both the retail and industrial food sectors.

With an equally powerful supply chain, Sayga boasts its own bulk-grain terminal and storage silos at Port Sudan, enabling the supply of our mills with approximately 1,500,000 MTs of grains, annually. Deliveries are handled through both road and rail transportation, including Sayga›s own fleet of railway locomotives, shunters and wagons. With a geographic presence in 90% of Sudan, growth will also be fueled by providing supply services to third parties within Sudan and beyond. One such venture is through a newly established shipping agency.

Sayga›s successful foray into a diversified food company positions us as a market leader in both local home-grown and multinational brands. Sayga packages powdered milk under the ‹Foremost› and ‹Capo› brands and household sugar under the ‹Safi› brand, and produces a successful range of ‘Nobo’ and ‹Milli› pastas. New developments include the introduction of ‘Zadna’ sorghum flour as part of a traditional foods product range. In 2008, Sayga became the partner of choice for global food companies Kraft and UniLever, strengthening Sayga’s leadership position in the local and regional food markets.

A pioneer in setting standards in the food industry, Sayga is the first Sudanese company to be awarded HACCP accreditation, an internationally recognized food safety system, in addition to Lloyd’s Register of Quality Assurance (ISO9001:2000) in July 2001. Sudan’s first Bakery Development Center and Mobile Bakery School demonstrate our leadership in corporate social responsibility. Recent responsible investment includes the ‘Green Bakery Project’ to promote the use of environmentally-friendly gas burners, and our leadership in the elimination of potassium bromate throughout bakeries in Sudan.

Sayga›s success is due to maintaining exceptionally high standards across all our products and services, ensuring that Sayga continues to lead

Sayga… leading the way.

OUR MISSION 

Our mission is to be the largest and most profitable miller in Sudan whilst manufacturing, packing and distributing a range of basic foodstuffs to international standards. We shall endeavour to provide product consistency, assured quality, efficient service and value-for-money to all customers throughout Sudan and beyond.

Our goal is to provide a comprehensive range of top-quality products at affordable prices that consistently meet our customers' changing needs and exceed their expectations.

To accomplish this we will conduct regular consumer research, implement product development programs to further enhance quality and value, and ensure that our manufacturing standards are continuously reviewed and maintained at the current highest levels.

By achieving this we will ensure Sayga's continued success, its long-term growth and the maintenance and enhancement of its image as a producer of high quality products which are readily available at competitive prices.

Sayga continuously improves the level of its staff technically, financially and socially. The entire organization is aware of the Company Quality and Safety values which are communicated through regular training sessions.

OUR BASIC BELIEFS AND VALUES

•We provide a range of quality food products for people in Sudan and in neighboring countries.

•We pay particular attention to ensuring our products meet the needs of local markets and support people’s traditional preferences.

•We create a new era in Sudanese enterprise by exemplifying international business standards.

•We provide the best through adopting state of the art manufacturing technology.

•We ensure the timely delivery of products to our customers wherever they are, without waste.

•We contribute to the economy and make a difference as a company and individuals to the daily life of our community by being good corporate citizens.

•We highly value our employees and recognize that our success depends on their active engagement, loyalty and commitment.

QUALITY POLICY

At Sayga Investment Company we are wholly committed to satisfying the needs and expectations of our customers by working within the principles of a Quality System.

We will endeavour to ensure this commitment is long - term by achieving the following objectives:-

•Implementing the principles of ISO 9001:2000 and continually improving its effectiveness.

•Providing high quality products consistent with those standards.

•Improving the level of our staff technically, financially and socially, and

•minimising losses in both products and production time.

Customer Relationship Management is essential to us and therefore product support and customer training are top priorities.

SAYGA FLOUR MILLS is also committed to developing products to suit the requirements of its customers. We believe this is essential to maintaining our position as market leader.

Finally, we believe in the highest ethical values which we strive to adopt in all our business dealings, thus building long-term, mutually beneficial relationships with our customers.