Service Information

ELEGANT STYLE AND CONTEMPORARY COMFORT

Merging elegant style with contemporary comfort, the 188 hotel rooms and suites at the Kampala Serena Hotel are beautifully furnished, appointed with 5-star amenities and decorated with unique African artwork. Each is an exemplar of timeless charm, refined sophistication and deeply local character, and every room meets the rigorous standards required for inclusion in The Leading Hotels of the World collection.

Sitting on 17 acres of lush water gardens, all accommodation is designed to meet the needs of corporate and leisure travellers with complimentary high-speed Internet, minibars, generous workspaces and private balconies. All rooms at Kampala Serena Hotel are non-smoking.

DELUXE ROOM

Spacious Deluxe Rooms are elegantly appointed and feature views of the hotel’s water gardens from both the room and private balcony. Furnished with one king or two twin beds and a marble bathroom with a double vanity and walk-in shower, our Deluxe Rooms are relaxing, comfortable spaces that offer peace and tranquillity after a day of travel, meetings or exploring.

IN-ROOM AMENITIES

Flat-screen IPTV with cable and satellite channels

Complimentary wired and wireless Internet

Tea/coffee making facilities

Complimentary newspaper

Turndown service

Dressing table

One king or two twin beds

506 square feet/47 square metres

Minibar

Workspace

Bathrobe and slippers

24-hour room service

Safe

Air conditioning

EXECUTIVE ROOM

Executive Rooms offer large king size beds and garden views from the private balconies. Ideal for business stays, this room category features an expansive workspace and a relaxation area with a comfortable couch and coffee table.

IN-ROOM AMENITIES

Complimentary newspaper

Complimentary wired and wireless Internet

Tea/coffee making facilities

Flat-screen IPTV with cable and satellite channels

Relaxation area with a couch and coffee table

Turndown service

Dressing table

506 square feet/47 square metres

Minibar

One King bed

Workspace

Bathrobe and slippers

24-hour room service

Safe

Air conditioning

EXECUTIVE SUITE

The hotel’s six garden-view Executive Suites merge classic elegance with contemporary comfort. All feature a unique studio-style open plan encompassing a spacious king bedroom and a living area with sofas and a coffee table. Enjoy two TV units, a well-placed working desk and a spacious bathroom with a double sink, vanity table, walk-in shower, and separate bath and toilet.

IN-ROOM AMENITIES

Tea/coffee making facilities

Complimentary newspaper

Two flat-screen IPTVs with cable and satellite channels

Spacious bathroom with a double sink, vanity table, walk-in shower and separate bath and toilet

Living area with sofas and a coffee table

1,023 square feet/95 square metres

Complimentary wired and wireless Internet

Turndown service

Dressing table

One King bed

Minibar

Bathrobe and slippers

Work desk and chair

24-hour room service

Safe

Air conditioning

BUSINESSMAN SUITE

Designed for productive and relaxing stays, the hotel’s six Businessman Suites feature separate living room and bedroom spaces divided by a sliding door. In addition to the king sized bedroom, this suite features a spacious living area with comfortable sofas and separate visitor’s bathroom, a businessman’s workstation equipped with an executive desk, and a private balcony with garden view. 

IN-ROOM AMENITIES

Guest bathroom

Minibar

Spacious bathroom with a double sink, vanity table, walk-in shower and separate bath and toilet

Complimentary newspaper

Two flat-screen IPTVs with cable and satellite channels

Complimentary wired and wireless Internet

Dressing table

871 square feet/81 square metres

Workstation with executive desk

Separate living area with sofas

Turndown service

Tea/coffee making facilities

One King bed

Bathrobe and slippers

24-hour room service

Safe

Air conditioning

ROYAL SUITE

Spacious and exquisitely comfortable, the well-appointed one-bedroom Royal Suite features an expansive master bedroom with a large walk-in closet, a work desk and private balcony. The living room has its own work desk, a visitor’s bathroom, a dining room and a kitchenette. Leading to the main suite is a tastefully designed lounge offering separate entrances to the bedroom and living room. Your spacious bathroom features a separate walk-in shower and WC units with bidet.

IN-ROOM AMENITIES

Mini-bar

2,411 square feet/224 square metres

One bedroom with king bed

Living room with work desk, visitor’s bathroom, dining room and kitchenette

Master bedroom with large walk-in closet, work desk and private balcony

Flat-screen IPTV with cable and satellite channels

Lounge with separate entrances to the bedroom and living room

Complimentary newspaper

Spacious bathroom with a double sink, vanity table, walk-in shower and separate bath and toilet

Complimentary wired and wireless Internet

Turndown service

Dressing table

Bathrobe and slippers

24-hour room service

Safe

Air conditioning