Service Information

Our focus is on providing high quality products and services to our customers who comprise of individuals, small and medium scale companies, large local corporates, parastatals, non-governmental organizations and multi-national companies. A state of the art technology, excellent customer service and a reliable telecommunication system constitute the backbone of the Group’s product delivery strategy. In addition to the traditional products and services, Ecobank offers products and services including Internet Banking, Telephone Banking, and Ecobank Regional Cards. Because our aim is to consistently offer our customers efficient, reliable and excellent service, the Group operates a ‘’One Bank” concept, which aims at standardizing the Group’s processes and procedures irrespective of geographical location or language differences.