Service Information

Brussels Airlines offers special assistance or special accommodations for individuals with special needs.

Legal guidelines >>

Legal guidelines for special assistance of passengers

Before the flight >>

How and when to request special assistance

At the airport >>

Who is eligible for special assistance at the airport?

Which medical equipment are you allowed to bring on board and use? 

Information on travel companions, guide dogs and other assistance dogs

During the flight >>

How will our crew assist you during the flight?

Upon arrival >>

How will our staff assist you upon arrival?