Service Information

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INTERNET SERVICE

Broadband Internet

Service Overview

Broadband Internet Service is a high internet service that starts with 192 kb/s up to 2 Mb/s. Broadband Internet enables customers to browse the various internet websites, upload and download materials without size and time limits and allocates static IP addresses for the customers.

Service Benefits

• High quality telecommunication lines

• High browsing, upload and download speeds.

• Easy to use.

• Global IP addresses.

• Unlimited downloads and uploads.

• High quality services.

• Multiple choices.

Service Details

Broadband Internet Coverage

Broadband Internet service is available all over Sudan in the areas covered by Sudatel copper network that support data services or fiber optics network. (You can check service availability by visiting your nearest customers’ service center or just call “100”).

After Sale Services:

? You can transfer the service from your current location to any other areas according to service availability.

? You can freeze your subscription.

? You can always increase or reduce the service speeds.

Prices and Packages:

We provide you with excellent services, with very competitive prices and various packages, to help you achieve your strategic goals.

Inquiries and Service Ordering

For more information on Broadband Internet service and installation please call your account manager or:

1. Call Business Sector Service Center on 100 from Sudani or Sudatel fixed phones.

2. Call us on the number 0183211111 from any other operators.

3. Send us an email:Businessinfo@sudatel.sd

4. Visit our Business Sector Services Center

For service faults reports :

Please call hot line 970 from Sudani and Sudatel fixed phones, or call 0183766699 from any other operators.

ONE CONNECT

Service Overview:

One connect service provides wireless internet connection that utilizes HSUPA technology. You can use Sudani SIM card to get mobile internet via mobile or you can use One connect modem with computer.

Service Benefits:

•High internet connection speed in browsing, upload and download

•Full mobility

•One Connect supports all the applications that require high internet access such as games and multimedia

•High quality service

•Low cost

•Multiple choice

Service Details:

One Connect Coverage:

One Connect is available all over Sudan in the areas covered by Sudani 3G networks (You can check service availability by visiting your nearest customers’ service center or just call “120”).

Available Devices :

•You can use your mobile phone (make sure it supports 3G)

•Sudani One USB

•One Gateway Router

•One Fi

Prices and Packages:

We provide you with excellent services, with very competitive prices and various packages, to help you achieve your strategic goals.

Inquiries and Service Ordering:

For more information on One Connect service and installation please call your account manager or:

1. Call Business Sector Service Center on 6120 from Sudani and Sudatel fixed phones.

2. Call us on the number 0120120120 from any other operators.

3. Send us an email: Businessinfo@sudatel.sd 

4. Visit our Business Sector Services Center

For service faults reports:

Please call hot line 6120 from Sudani and Sudatel fixed phones, or call 0120120120 from any other operators.