Product Information

In June 2012, Mascom announced the aggressive expansion of 3.5G technology, which upon completion will see close to 80% of Botswana’s population enjoying the benefits of super-fast broadband access, with speeds of up to 21 Mbps. Concurrent to the 3.5G deployment, the 2.5G network was also upgraded to increase capacity by over 50%. At the same time Mascom launched the 4G LTE pilot project which positioned Mascom among the first in the SADC region to announce the advanced technology.

On the same year, Mascom launched the Mascom Innovation Centre, a state of the art building that hosts the Data centre which is the hub of the Mascom network country wide and the Energy Centre which deploys ultimate redundancy and ensures service continuity. The architecture of the Innovation Centre reflects the company’s drive towards innovation in the cellular communications field. The centre will increase ICT knowledge and serve as a platform to allow citizens to have access to cutting edge telecommunication technology. 

Products

Mascom Khumo Points

FAQs

•What are Khumo points?

oThe Mascom Khumo Points program is a loyalty program, offered to both Prepaid and Postpaid subscribers, which rewards subscribers for their Mascom usage as per the terms and conditions set forward.

oPostpaid subscribers are required to maintain a sound payment track record in order to be considered eligible for the Khumo Points program. Failure to do so may result in Khumo Points balance loss, in part or in whole, leading to the removal of such subscribers from the loyalty program.

oPrepaid subscribers are required to maintain their prepaid account under an active state in order to be considered eligible for the Khumo Points program. Failure to do so may result in Khumo Points balance loss, in part or in whole, leading to the removal of such subscribers from the loyalty program.