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Top Business Process Outsourcing in Uganda
10 Business Process Outsourcing services so far.
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DAS - Complaint Handling
Platinum Contact Center
DAS - Customer Care
Platinum Contact Center
DAS - Customer Surveys
Platinum Contact Center
DAS - Helpdesk
Platinum Contact Center
DAS - Lead Generation
Platinum Contact Center
DAS - Technical support
Platinum Contact Center
DAS - Telesales
Platinum Contact Center
EVENTS PLANNING AND MANAGEMENT
Royal Way Media Ltd
Frontier Technologies - Call Centers
Frontier Technologies & Services (Uganda)
Networking and Information and Capacity Building
Uganda Small-Scale Industries Association (USSIA)
DAS - Complaint Handling | Uganda
Platinum Contact Center
Companies need to always listen to customer complaints, especially if they are complaints/frustrations which will drive away the customers. This is a dedicated platform for this.
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DAS - Customer Care | Uganda
Platinum Contact Center
Mainly for already existing customers who call in to make inquiries about the product/service they are consuming, e.g. an Insurance company premium holder calling to make a claim or insure a new vehic
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DAS - Customer Surveys | Uganda
Platinum Contact Center
Companies need to periodically contact their customers to find out how they feel about the company’s product/service offering. Reports generated from this exercise are invaluable in rating the company
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DAS - Helpdesk | Uganda
Platinum Contact Center
Mainly for first time/prospective customers who are shopping for information on a product/service to enable them make a purchasing decision
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DAS - Lead Generation | Uganda
Platinum Contact Center
Carry out calls to a database of leads to interest them in a product/service and then rate their willingness/readiness to purchase
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DAS - Technical support | Uganda
Platinum Contact Center
Customers calling in for technical products/services, e.g. setting up a new computer/TV, or a bank’s POS merchant who needs help troubleshooting a POS terminal error
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DAS - Telesales | Uganda
Platinum Contact Center
Carry out sales calls to potential customers to get them to purchase a product/service
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EVENTS PLANNING AND MANAGEMENT | Uganda
Royal Way Media Ltd
Events are one of the most effective tool in communicating key messages to media face-to-face. Royal Way Media Ltd has an innovative approach to event management that seeks to leverage maximum good will from the undertaking.
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Frontier Technologies - Call Centers | Uganda
Frontier Technologies & Services (Uganda)
In today’s ever-changing corporate environment, the need to maintain and improve your customers’ experience is crucial to your business success. Frontier Technologies’ scalable, custom call center sol
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Networking and Information and Capacity Building | Uganda
Uganda Small-Scale Industries Association (USSIA)
Networking meetings e.g the quarterly open forum, Business Luncheons Monthly sectoral business breakfasts and committee meetings Women’s Desk networking meetings Youth Desk networking meetings Dissemination of information through the SMS platform Capacity and planning workshop HIV/AIDS awareness
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