Top Business Process Outsourcing in Uganda 10 Business Process Outsourcing services so far.


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  • DAS - Complaint Handling

    Platinum Contact Center

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  • DAS - Customer Care

    Platinum Contact Center

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  • DAS - Customer Surveys

    Platinum Contact Center

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  • DAS - Helpdesk

    Platinum Contact Center

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  • DAS - Lead Generation

    Platinum Contact Center

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  • DAS - Technical support

    Platinum Contact Center

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  • DAS - Telesales

    Platinum Contact Center

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  • EVENTS PLANNING AND MANAGEMENT

    Royal Way Media Ltd

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  • Frontier Technologies - Call Centers

    Frontier Technologies & Services (Uganda)

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  • Networking and Information and Capacity Building

    Uganda Small-Scale Industries Association (USSIA)

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DAS - Complaint Handling | Uganda


Platinum Contact Center

Companies need to always listen to customer complaints, especially if they are complaints/frustrations which will drive away the customers. This is a dedicated platform for this.

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DAS - Customer Care | Uganda


Platinum Contact Center

Mainly for already existing customers who call in to make inquiries about the product/service they are consuming, e.g. an Insurance company premium holder calling to make a claim or insure a new vehic

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DAS - Customer Surveys | Uganda


Platinum Contact Center

Companies need to periodically contact their customers to find out how they feel about the company’s product/service offering. Reports generated from this exercise are invaluable in rating the company

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DAS - Helpdesk | Uganda


Platinum Contact Center

Mainly for first time/prospective customers who are shopping for information on a product/service to enable them make a purchasing decision

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DAS - Lead Generation | Uganda


Platinum Contact Center

Carry out calls to a database of leads to interest them in a product/service and then rate their willingness/readiness to purchase

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DAS - Technical support | Uganda


Platinum Contact Center

Customers calling in for technical products/services, e.g. setting up a new computer/TV, or a bank’s POS merchant who needs help troubleshooting a POS terminal error

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DAS - Telesales | Uganda


Platinum Contact Center

Carry out sales calls to potential customers to get them to purchase a product/service

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EVENTS PLANNING AND MANAGEMENT | Uganda


Royal Way Media Ltd

Events are one of the most effective tool in communicating key messages to media face-to-face. Royal Way Media Ltd has an innovative approach to event management that seeks to leverage maximum good will from the undertaking.

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Frontier Technologies - Call Centers | Uganda


Frontier Technologies & Services (Uganda)

In today’s ever-changing corporate environment, the need to maintain and improve your customers’ experience is crucial to your business success. Frontier Technologies’ scalable, custom call center sol

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Networking and Information and Capacity Building | Uganda


Uganda Small-Scale Industries Association (USSIA)

Networking meetings e.g the quarterly open forum, Business Luncheons Monthly sectoral business breakfasts and committee meetings Women’s Desk networking meetings Youth Desk networking meetings Dissemination of information through the SMS platform Capacity and planning workshop HIV/AIDS awareness

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