Service Information

The 17 acres of beautifully landscaped water gardens of the Serena Kampala Hotel are more than just a lush, green urban oasis. They offer an inspiring backdrop for corporate meetings and events. Strategically located in the heart of the Kampala city centre, with excellent security, our hotel is one of the city’s premier business hotels.

The modernist, two-storey hexagonal design of the prestigious Kampala Serena International Conference Centre is superbly presented and seats up to 1,500 in an extensive range of sophisticated meeting and event spaces. After discussing your goals and desired experiences, our dedicated staff designs a fully custom tailored plan to accommodate your vision, from gourmet menus and creative venue décor to audio-visual arrays, recreational activities and special group rates on accommodation for your guests.

WORLD-CLASS BUSINESS SUPPORT

VIP entrance, helipad and full security

Wide selection of incentives options

Multiple private boardrooms and office spaces 

Superbly appointed Business Centre 

Complimentary Wi-Fi and a full range of global communications

Travel desk, taxi and limousine service

Central location with ample, secure parking

Dedicated multilingual staff with attention to detail 

PA system, table microphones and cordless microphones

TV/video/DVD LCD projector and screen

Podium, white boards, flip charts and markers

Delegate pads, pens, pencils and 1-litre mineral water

Modern, modular furniture which can be tailored to your specifications

Secretarial and photocopying services 

Registration staff and conference organization support

24-hour generator back-up

Concierge services

Meet and greet services at Entebbe Airport

A wide range of CEO suites

Team-building programmes

Entertainment packages for your guests’ spouses and partners

Floral services

The Victoria Auditorium

 This internationally profiled auditorium offers a presidential platform, multi-functional hexagonal layout, comprehensive audio system, broad-ranging visual aids, simultaneous translation services, extensive delegate-support areas, and a multitude of applications. This state-of-the-art facility can host up to 1,500 delegates.

The Victoria Gallery

This multipurpose space is capable of acting as a major exhibition area, a display gallery or a high-profile launch arena. The Victoria Gallery can also accommodate a broad range of banquet and social functions, and also serves as an exhibition area. This venue can host up to 130 delegates.

The Crane Room / The Turaco Room

These interconnecting rooms on the first floor of the main hotel are situated immediately adjacent to the Business Centre and offer a range of presentation capabilities. Each room can accommodate 50 delegates separately, or the rooms may be combined to accommodate 100 delegates.

The Garden Auditorium

A landscaped space with its own catering facilities and private access, the garden auditorium lends itself to any sparkling social gathering or uniquely different business presentation. The Auditorium accommodates up to 1000 guests.

The Achwa Room / The Katonga Room

Comprising two interconnecting committee rooms, this area can be adapted to provide syndicate rooms, workshop spaces or stand-alone demonstration areas. The Achwa Room accommodates 168 delegates and The Katonga Room accommodates 300.

The Press Room

Accommodating 70 representatives, the Press Centre has been designed to act as the nerve centre of the communications complex. It also doubles as an alternative presentation area.